Shipping policy

Shipping Policy

✨ Shipping the Magic to You! 📦🏰

At Wish Upon a Package, we love bringing a little Disney magic straight to your doorstep! We carefully pack each order and do our best to get your treasures on their way as quickly as possible.

📦 Processing Times

Orders are typically processed and shipped within [2–5 business days] after payment is received.

Please note that orders containing pre-order items, special-order items, or items with a stated processing time may require additional time. If your order includes multiple items, your order may ship once all items are ready.

During busy seasons, holidays, Disney Parks events, or special promotions, processing times may be slightly longer.

🚚 Shipping

We currently ship orders within the United States, and Internationally.

Shipping costs are calculated at checkout based on the destination, package size, weight, and shipping service selected.

We may use USPS, UPS, or other reputable shipping carriers depending on the size, weight, destination, and most economical shipping option for your order.

Once your order has shipped, you will receive tracking information when available.

📍 Tracking & Delivery

Once your package has been handed over to the shipping carrier, delivery times are controlled by the carrier and are outside of our control.

Please make sure your shipping address is correct before completing your purchase. Wish Upon a Package is not responsible for packages delivered to an incorrect address provided by the customer.

If tracking shows that your package was delivered but you cannot locate it, please first check around your delivery location and contact your local carrier. We are happy to help provide any available shipping information, but we cannot guarantee replacement or reimbursement for packages marked as delivered.

📦 Lost, Damaged, or Delayed Packages

We carefully package your items before they leave us, but unfortunately, shipping carriers can occasionally lose, damage, or delay packages.

If your package arrives damaged, please take photos of the package and the damaged item(s) and contact us at wishuponapackage@gmail.com within [48 hours] of delivery.

For packages that appear to be lost or significantly delayed, please contact us so we can help determine the appropriate next steps.

🏰 Disney Parks Availability

Many of the items we offer are sourced directly from Disney Parks and are subject to availability.

If an item becomes unavailable after your order is placed, we will contact you with available options, which may include a replacement, refund, or cancellation of the affected item.

🎀 Combined Shipping

If you place multiple orders close together, we may be able to combine them into one shipment when practical.

If orders are combined, we may refund any unnecessary duplicate shipping charges at our discretion.

💕 Our Promise

We want every package from Wish Upon a Package to feel like a little bit of magic arriving at your door. We carefully inspect and package your items before shipping and do our best to make your shopping experience as magical as possible.

Questions about your order or shipping?

📧 Contact us at: wishuponapackage@gmail.com

✨ Thank you for supporting our family-owned small business and letting us shop the magic for you!